At the beginning of 2020, a sudden epidemic made China temporarily press the pause button, and many companies stopped operations and waited to resume work. However, with the epidemic raging, employees of many companies are still sticking to their posts, and Healthengine is one of them.
The outbreak has greatly increased the number of patients in hospitals, increased the use of medical equipment, and increased the failure rate. The hospital’s demand for medical equipment management companies is even more urgent. As China’s leading medical equipment asset management company, Healthengine continued to provide services to hospitals across the country with tools such as self-developed management platforms and remote equipment management systems during the epidemic, providing strong guarantees and support for the good operation of medical equipment. Escort medical treatment.
It is worth noting that when there is a major failure of the medical equipment, the engineer will inevitably go to the hospital to repair it. In this case, Healthengine’s engineers provided medical device management services while achieving zero infection, ensuring employees’ safety during the epidemic.
During the epidemic, what measures did Healthengine take to ensure employee safety? How to provide services to hospitals in hard-hit areas? After the epidemic, how to seize the opportunity to develop? Recently, with the above questions, Arterial Network interviewed Wang Tongwei, Chairman of Healthengine.
By region service + remote equipment monitoring tool, solve customer’s medical equipment asset management demands
On January 20, there were 291 confirmed cases across the country, and the epidemic has not yet started to occur on a large scale. When it was widely believed that the epidemic was “preventable and controllable” and had not yet received much attention, Chairman Wang Tongwei of Health Power sent a circle of friends : “For this new coronary pneumonia, you cannot overemphasize or value it.”
As a clinical medical professional who has experienced SARS in 2003, Wang Tongwei paid extra attention to the epidemic: “In 2003, I started work after graduating from college, and I was very impressed with SARS. I still think it is vivid.” As for the new crown virus, Wang Tongwei has been actively doing protection work since the beginning, put on a mask early, and cancelled the Spring Festival travel plan.
At the same time, Wang Tongwei is also thinking, if the outbreak is large-scale, how should the company respond?
After returning to the company on a business trip, Wang Tongwei and the management immediately held a meeting to determine the focus of the work during the epidemic: one is to meet the customer ’s needs for medical equipment asset management during the epidemic, and the other is to ensure the safety and health of all employees, especially front-line engineers .
Healthengine is a high-tech enterprise that realizes medical device management with intelligent technology. With the help of self-developed equipment asset management platforms, remote device management systems and other Internet and Internet of Things tools, they help the mining and application of medical device management big data to help Hospitals and government regulatory agencies implement intelligent and refined management of medical equipment. There are nearly 1,000 medical institutions served by the company. As the guardians of medical equipment, even during the epidemic, engineers need to stick to their posts and provide customers with medical equipment management services.
CT and X-rays play a vital role in the screening and diagnosis of suspected cases of new crown pneumonia. Equipment such as ventilators can provide life support for patients with new crown pneumonia, and are indispensable devices in the treatment of new crown pneumonia patients. With the outbreak of the epidemic, a large number of patients poured into the hospital, these devices are in an overloaded state, if not maintained in a timely manner, it is likely to malfunction, affect diagnosis, and delay patient treatment.
In order to reduce the flow of personnel and ensure the normal operation of medical devices, Healthengine uses remote device monitoring tools in its Med • Pro intelligent management solution to help technical experts understand the real-time dynamics of the device. Obtain fault logs, etc., to predict the service time of core spare parts and potential equipment safety hazards, realize equipment failure early warning, and preventive maintenance to replace passive maintenance. In addition, during the epidemic, Healthengine opened the remote expert guidance function to customers free of charge, allowing expert engineers to help hospitals remotely resolve equipment failures.
For medical equipment that must be repaired on-site, Healthengine changed the previous method of sub-product line management to sub-regional management. The engineers in the area are responsible for the medical equipment maintenance work of local customers to avoid large-scale movement of personnel and increase the risk of infection.
At the beginning of the epidemic, Wang Tongwei judged that with the development of the epidemic, the domestic demand for protective materials will rise. For this reason, the company purchased a large amount of protective materials for the first time, equipped professional protective items for front-line engineers, provided professional protective measures, and strengthened safety protection training. In this epidemic, including frontline engineers who provide services to vulnerable areas such as first-line clinical departments and hospitals in the hardest-hit areas, none of Healthengine’s employees were infected.
In addition, after the epidemic broke out, epidemic prevention supplies in many places were urgent, and Healthengine immediately began to customize epidemic prevention supplies such as medical isolation masks according to hospital needs. At present, the company has donated epidemic prevention materials to Hubei, Fujian, Guangxi, Guangdong, Sichuan, Shandong, Shaanxi, Heilongjiang, Liaoning, Anhui and other provinces.
New medical infrastructure and ICU expansion will drive medical equipment asset management needs
Wang Tongwei believes that the epidemic has brought more positive effects on the medical equipment asset management industry.
“The most direct impact is to make the government and hospitals pay more attention to the importance of intelligent management of medical equipment and let professional people do professional things.” Traditional medical equipment asset management relies on manual management and requires a lot of human input. The approach obviously does not apply during an outbreak. “In the epidemic, the more people gather, the greater the risk of infection, and the importance of advanced medical equipment management tools and management tools becomes more prominent.”
On the other hand, the epidemic has driven hospital infrastructure construction and ICU expansion, indirectly promoting the development of the medical equipment asset management industry.
The epidemic has exposed the shortage of medical infrastructure in China. In terms of the number of national top three hospitals, Wuhan has a total of 44 top three hospitals, ranking fourth. In the epidemic situation, there still exist problems of inadequate capacity for treatment and insufficient professional diagnosis and treatment resources. The epidemic caused many regions to begin to attach importance to hospital construction. For example, Suzhou proposed that during the 14th Five-Year Plan period, the number of tertiary hospitals should be increased by 50% to 36, and the number of tertiary hospitals should be increased by 10.
The number of ICU beds is a key factor affecting the treatment of critically ill patients with new coronary pneumonia. Statistics show that the higher the ICU medical resources per capita under the epidemic, the lower the mortality rate and the higher the cure rate. The number of ICU beds per capita in China is about 3.8 per 100,000, far below the level of developed countries. The epidemic reflects the insufficient number of domestic ICU beds. In the future, China’s ICU construction is expected to accelerate.
Wang Tongwei said that speeding up the construction of the hospital and the expansion of the ICU will bring a lot of medical equipment procurement opportunities. With the increase in the number of hospitals and the number of medical equipment in the hospital, the hospital’s demand for asset management of medical equipment will also increase, which will be a major benefit to the industry. “I think the actual revenue of the company in 2020 may be better than expected due to various favorable conditions.”
In addition, Wang Tongwei judged that after the epidemic, the construction of regional medical centers will be accelerated. Due to the uneven level of medical service capabilities in Chinese hospitals, people are more inclined to go to the top three hospitals. In the epidemic, a large number of patients flocked to the top three hospitals, causing the virus to spread rapidly and cross infection. The regional medical center can realize the real-time sharing of medical data of patients in the area, interconnected medical information, and achieve the purpose of avoiding crowd gathering and reducing the risk of infection.
“In order to cope with emergencies, government authorities will increase supervision of regional medical institutions, and unified deployment requirements will be strengthened. Companies capable of realizing regional medical IoT and big data applications will usher in new opportunities.” Healthengine has already been in Many practices have been implemented in regional medical IoT and big data applications. For example, in 2019, the company installed intelligent Med • Pro systems for medical devices in 19 hospitals in the Hanjiang District of Fujian Province, realizing intelligent management of medical devices in the region.
At present, the epidemic situation has gradually stabilized and Healthengine’s operations have returned to normal. Based on the positive impact of the epidemic on the medical device asset management industry, Healthengine will seize opportunities and accelerate development. Next, the company will increase investment in the Internet of Things and big data, increase sales channels, and provide intelligent medical devices for regional medical centers. Management solution.